Connecting to a new tool can be daunting. But, your data security is our top priority. So that's why we've created this page to go through your frequently asked questions.

Security FAQs

Open Banking is a government initiative which allows apps (like Billroo) to your bank accounts securely and seamlessly! It allows us to offer you personalised financial insights and help you manage your money more effectively. With open banking, you can enjoy tailored financial advice, better budgeting tools, and a more comprehensive view of your finances. 

Open banking is a government initiative, so there are strict regulations, ensuring that your data is shared securely. Only providers that meet these rigorous standards are authorised to access your information.

We’ve partnered with Fiskil in order to provide Open Banking to you. If you want to learn more about our Open Banking provider Fiskil, you can find their consumer data right policy here.

No, with Open Banking, you don’t need to enter your bank id and password.

We never store your bank passwords, unlike conventional budgeting apps. Access is limited to the accounts you specify, and it must be verified periodically by the user and can be revoked at any time.



Billroo only accesses the financial data necessary to provide our services. We never share your data with third parties without your explicit consent.

Our web app has read-only access to your transactions. This means we can view your transactions to provide insights but cannot make transactions or changes to your account.

You are in complete control of your data. You can revoke Billroo’s access to your bank account at any time through your account settings.

We use state-of-the-art encryption technologies to secure your data both in transit and at rest. This ensures that your information is protected from unauthorised access.​

Yes you can disconnect your bank account from Billroo and revoke consent at anytime.

Contact Information

If you have any questions or concerns about security and open banking, please contact our support team via our contact form or directly via [email protected].
This structure should help in addressing users’ concerns and building their confidence in the security of Billroo and the open banking system.

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